Please note: Thompson Psychology operates on a part-time basis and is not a crisis support service. If you need to speak with someone urgently outside of business hours, please use the services listed on this page. They are available around the clock and staffed by trained professionals who can help.

⚠ If This Is an Emergency

If you or someone you know is in immediate danger, experiencing thoughts of suicide or self-harm, or needs urgent mental health attention, please act now. Do not wait for a callback or appointment.

📞 Call 000 — Emergency Services
Local Services

Townsville & North Queensland

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Crisis Assessment and Treatment Team (CATT) (07) 4433 1111 Via Townsville Hospital switchboard — request CATT Urgent mental health support — 24 hours, 7 days
Townsville Hospital Emergency Department (07) 4433 1111 Request connection to the Emergency Department 1–15 Angus Smith Drive, Douglas QLD 4814 — open 24/7
DV Connect 1800 811 811 24 hours, 7 days — domestic and family violence support dvconnect.org
Call Now Website
NQ Women's Legal Service 4772 5400 Monday – Friday, 9am – 5pm
Call Now
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Australia-Wide

National Crisis & Support Lines

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Lifeline Australia 13 11 14 SMS: 0477 13 11 14 24 hours, 7 days — crisis support and suicide prevention lifeline.org.au
Call Now Website
Beyond Blue 1300 224 636 24 hours, 7 days — anxiety, depression, and mental health support beyondblue.org.au
Call Now Website
1800RESPECT 1800 737 732 24 hours, 7 days — sexual assault and family violence 1800respect.org.au
Call Now Website
Suicide Callback Service 1300 659 467 24 hours, 7 days — professional telephone and online counselling suicidecallbackservice.org.au
Call Now Website
Kids Helpline 1800 551 800 24 hours, 7 days — for children and young people up to age 25 kidshelpline.com.au
Call Now Website
13YARN — First Nations Crisis Line 13 92 76 24 hours, 7 days — talk with an Aboriginal or Torres Strait Islander crisis supporter 13yarn.org.au
Call Now Website
QLife — LGBTQ+ Crisis Support 1800 184 527 3pm – midnight, 7 days qlife.org.au
Call Now Website
MensLine Australia 1300 789 978 24 hours, 7 days — support for men with emotional health and relationship concerns mensline.org.au
Call Now Website
National Alcohol & Other Drugs Hotline 1800 250 015 24 hours, 7 days — alcohol and drug counselling and referral health.gov.au/our-work/drug-help
Call Now
Ask Izzy Search for food, housing, health care, and other support services near you askizzy.org.au
Visit Site
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Thompson Psychology is not a crisis support service. In an emergency, call 000.