Updated from 1 July 2026. All appointments can be booked online via Halaxy: book here — choose your funding type, then in person or telehealth.

Private Clients

Self-funded and private health insurance clients

Service	Notes	Duration	Fee	Rebate	Out-of-pocket
Initial Appointment	80 min direct + 10 min non-direct (assessment, formulation, treatment planning). For child/adolescent clients, this session is with parent/caregiver(s) only.	90 min total	$375.00	Check with insurer	Varies
Standard Session	50 min direct + 10 min non-direct (case notes, planning).	60 min total	$250.00	Check with insurer	Varies
Extended Session	80 min direct + 10 min non-direct.	90 min total	$375.00	Check with insurer	Varies
Parent / Stakeholder Consultation	50 min direct + 10 min non-direct. For a parent/caregiver or other stakeholder session without the client present.	60 min total	$250.00	Check with insurer	Varies
Non-Direct Services	Support letters, resource development, stakeholder liaison (GPs, schools, parents), extended case notes, reports. Billed on actual time spent.	Reflects time spent	$250/hr pro rata	N/A	Full cost to client

If you hold private health insurance, keep your receipt and claim directly with your insurer. Rebates vary by fund and level of cover.

Mental Health Treatment Plan

Medicare — requires a current GP referral and Mental Health Treatment Plan (MHTP)

Service	Notes	Duration	Fee	Medicare Rebate	Out-of-pocket
Initial Appointment	80 min direct + 10 min non-direct. For child/adolescent clients, this session is with parent/caregiver(s) only.	90 min total	$375.00	$101.55	$273.45
Standard Session	50 min direct + 10 min non-direct.	60 min total	$250.00	$101.55	$148.45
Parent Consultation	50 min direct + 10 min non-direct. Up to 2 of your child's 10 Medicare-rebated sessions per calendar year can be used for parent consultations.	60 min total	$250.00	$101.55	$148.45
Extended Session	80 min direct + 10 min non-direct. For clients requiring extended processing time or more complex sessions.	90 min total	$375.00	$101.55	$273.45
Non-Direct Services	Support letters, reports, stakeholder liaison, resource development. Not eligible for Medicare rebate.	Reflects time spent	$250/hr pro rata	N/A	Full cost to client

Important Medicare notes: A valid GP referral and Mental Health Treatment Plan are required. Rebates apply to item 80110. You must attend for more than 50 minutes for these rebates to apply. Sessions of 20 to 50 minutes attract a lower rebate, and sessions under 20 minutes attract no rebate. Non-attended appointments do not attract a rebate. Non-direct time, support letters, and stakeholder liaison are not eligible for rebate. Referrals are usually written for an initial 6 sessions, then a further referral covers the rest of your 10-session yearly allocation; referrals no longer expire by date — they stay valid until all sessions on them are used. Leftover sessions can carry into January without a new GP visit, counting towards (not adding to) the new year's 10-session allocation. If you reach the Medicare Safety Net threshold, Medicare reimburses 80% of further out-of-pocket costs for the rest of the calendar year — check your progress via myGov. Thresholds reset every 1 January.

Chronic Disease Management Plan

Medicare — up to 5 additional rebated sessions via a GP Chronic Disease Management Plan (formerly EPC/Team Care Arrangement)

Service	Notes	Duration	Fee	Medicare Rebate	Out-of-pocket
Standard Session	50 min direct + 10 min non-direct.	60 min total	$250.00	$63.40	$186.60
Extended Session	80 min direct + 10 min non-direct.	90 min total	$375.00	$63.40	$311.60

Important notes: Requires a current GP Chronic Disease Management Plan with a referral to see a psychologist. Medicare rebates $63.40 per session (MBS item 10968) regardless of session length, up to a combined total of 5 allied health sessions per calendar year — this cap is shared across every provider on your plan, and is lower than the Better Access rebate above. Safety Net rules apply as above once your threshold is reached.

Eating Disorder Treatment Plan

Medicare — requires a valid Eating Disorder Treatment and Management Plan (EDTMP) from your GP or psychiatrist

Service	Notes	Duration	Fee	Medicare Rebate	Out-of-pocket
Initial Appointment	80 min direct (includes psychometric administration) + 10 min non-direct.	90 min total	$375.00	$101.55	$273.45
Standard Session	50 min direct + 10 min non-direct.	60 min total	$250.00	$101.55	$148.45
Extended Session	80 min direct + 10 min non-direct.	90 min total	$375.00	$101.55	$273.45

Important notes: Medicare rebates $101.55 per session for up to 40 individual psychological treatment sessions within a 12-month period from the date of your plan. Reviews are required at set milestones — after 10, 20 and 30 sessions — before further sessions become accessible. Safety Net rules apply as above once your threshold is reached.

NDIS Clients

Self-managed and plan-managed participants only — I am not NDIA registered. Fees and durations are the same across all ages and management types.

The NDIS Pricing Arrangements set the maximum psychology rate at $252.99/hr (national rate). Thompson Psychology's rate of $250/hr is below this cap and applies consistently across all session types. Fees are billed pro rata based on time actually spent — e.g. a Standard Session (45 min therapy + 15 min case notes = 60 min) is $250.00. An optional emailed session summary is available on request, billed pro rata for the additional time.

Service	Inclusions	Duration	Fee
Initial Appointment	75 min direct + 15 min non-direct (assessment, formulation, treatment planning, note writing). For child/adolescent clients, this session is with parent/caregiver(s) only.	90 min total	$375.00*
Standard Session	45 min direct + 15 min non-direct (therapy, case notes, planning).	60 min total	$250.00*
Parent / Stakeholder Meeting	45 min + 15 min non-direct (case notes, planning).	60 min total	$250.00*
Extended Session	75 min direct + 15 min non-direct. For clients requiring extended processing time or more complex sessions.	90 min total	$375.00*
Extended Parent / Stakeholder Meeting	75 min + 15 min non-direct.	90 min total	$375.00*
Non-Direct Services	Support letters, resource development, progress reports, stakeholder liaison (schools, GPs, support coordinators). Billed on actual time spent.	Reflects time spent	$250/hr pro rata e.g. 30 min = $125.00

NDIS fund management: Participants are responsible for monitoring their NDIS funds. If a plan manager overspends your budget, the liability for outstanding invoices for services already received falls to you. It is your responsibility to engage in services you can afford within your current plan.

WorkCover Queensland

Approved claims only — all sessions must be pre-approved before booking

Fees are as per the current WorkCover Queensland Mental Health Services Table of Costs. All fees are GST exclusive. Pre-approved consultations: 6 sessions including initial. A progress report is required to request approval for a further 6 sessions. WorkCover does not cover late cancellations or non-attended appointments. Cancellation fees are the client's personal responsibility.

Service	Description	Duration	Fee (GST excl.)
Initial Consultation	Assessment, diagnostic formulation, and treatment planning for work-related psychological issues. 80 min direct + 10 min non-direct.	90 min total	As per current schedule
Subsequent Consultation	Ongoing treatment based on initial assessment and agreed treatment plan. 50 min direct + 10 min non-direct. Maximum one session per day.	60 min total	As per current schedule
Stakeholder Return-to-Work Communication	Can be booked online by any relevant stakeholder to the case (e.g. case manager, OT, GP) to discuss progress.	11–20 min	As per current schedule
Stakeholder Case Conference	Can be booked online by any relevant stakeholder to the case (e.g. case manager, OT, GP) to discuss progress.	60 min	As per current schedule

A progress report is completed in session with you after every 6 sessions, to submit to WorkCover and request approval for a further 6 sessions (if clinically justified). Psychometric measures are administered at your initial session and every 6 sessions thereafter to track progress quantitatively, as required by WorkCover.

Current WorkCover Queensland fees: worksafe.qld.gov.au/service-providers/fees — Mental Health Services Table of Costs.

Payment & billing

Payment Terms

How to Pay

Bank transfer is the payment method for all appointments, in line with new card surcharge laws (see below).

Payment is due within 24 hours of receiving your invoice.

In rare circumstances where a debit or credit card is the only payment option available to you, this can be discussed and arranged on a case-by-case basis.

Bank details are provided with your invoice via Halaxy.

Late Payment Policy

Invoices unpaid after 14 days will incur a $20 late fee.

Repeated late payments may result in a requirement for upfront payment.

Why bank transfer only? From 1 October 2026, new card surcharge laws mean Visa, Mastercard, and eftpos prohibit merchants from passing on card processing fees to clients (enforced through merchant agreements). The previous processing fee of 1.9% + $1 amounted to $5.75 on a $250 session and $8.13 on a $375 session — across a full caseload this is not sustainable to absorb, so Thompson Psychology has moved to bank transfer as the standard payment method.

Cancellation policy

48-Hour Notice Required

Please provide at least 48 business hours' notice to cancel or reschedule. Business days are Monday to Friday, excluding public holidays.

Example: a Tuesday 9:00am appointment must be cancelled before 9:00am on the Friday of the prior week.

48h

notice on business days required to avoid a cancellation fee

100%

full session fee charged for late cancellations and non-attendance ($250 standard · $375 initial/extended)

Medicare or private health rebate available for missed or late-cancelled sessions

Payment for any late cancellation or non-attendance is required before your next appointment can be booked. WorkCover does not cover cancellation fees — the client is personally liable. To avoid a fee, consider switching to Telehealth or reallocating the time to a support letter, resource, or stakeholder communication.

To cancel: reply 'No' to your SMS reminder, or log in to the Halaxy Client Portal and cancel yourself.